https://blogs.technet.microsoft.com/office_integration__sharepoint/2016/04/04/office-2016-click-to-run-16-0-6528-1017-can-crash-ie-11-when-protected-mode-is-enabled/

 

Most people don’t have http://mailhealthtech.sharepoint.com in their trusted sites list. Or, if they do, they may have protected mode enabled for trusted sites.

 

I upgraded to Office 2016, enabled protected mode for trusted sites and boom! IE crashed as soon as I went to a document library.

 

What do you think of this for the Tech Bulletin?

 

Tech Bulletin:

 

We have had several users complain that IE has stopped working when they try to open documents in SharePoint. We found that this was most common with people that are using Office 2016. Actually, it only effects people using Office 2016 because there is a bug in the click-to-run plugin for Office 2016 that causes IE to crash. If Internet Explorer stops responding when you try to open a document from SharePoint, please follow the procedure below.

 

Add MyCII to Trusted sites in Internet Explorer

Open IE,

From the gear icon (top right below the red close button), select Internet Options

Click the Security tab

Click the Trusted sites icon

Click the Sites button

Enter https://mailhealthtech.sharepoint.com in the textbox and click the add button

You may also want to add the following sites for SharePoint

https://mailhealthtech-my.sharepoint.com

https://mailhealthtech-myfiles.sharepoint.com

https://mailhealthtech-files.sharepoint.com

 

Click OK

Make sure the Enable Protected Mode check box is NOT checked

Click OK

Close & Re-open IE

 

Happy Browsing!